top of page

FAQs

Whether this is your first time booking lessons or you want more information on how we work then please read down below some FAQs that will give you more information. Please contact us if you still have questions.

FAQs

What type of class should I book?

Each child will progress differently in classes. Therefore it is essential to understand what type of lesson may suit them best. Private lessons are really great for 1-2-1 attention that might help a child get up to speed with their peers or work on a particular problem. 2-2-1 classes are ideal for friends of similar ability who are wishing to progress rapidly as well as siblings who enjoy learning together. Group classes are suited to those who are at the level of their peers and are looking to progress in a fun group setting. For the level of class required, please refer to Our Classes page for more information. If you are still unsure, then please email us. We'd be more than happy to help!

What should I bring to class?

We provide all teaching equipment for lessons so all you need to bring is a swimming costume, a hat if preferred and goggles. For Babies & Toddlers, we request that they wear a water nappy and 'double nappy' with either a swimsuit on top or a specifically designed nappy such as this one. Please always take any used nappies with you.

What qualifications do our teachers have?

All our teachers have DBS checks and swim teaching qualifications from either Swim England or STA. We also have safeguarding qualifications and most of us have a form of lifesaving qualification either NRASTC, NPLQ or the Safety Award with the STA. 

How do I book classes?

Classes can be booked by making an enquiry with us via email or our contact form. We will then get back to you regarding availability for our pools and which class/time we suggest. Once confirmed, your space will be reserved for 48 hours which will give you the time to fill in our client information form (for our records) and make payment via bank transfer. Afterwhich, you will receive a confirmation email and any further pool information.

bottom of page